ContactLihatAku Mediaand Our Operational Office
We are always happy to hear from you — whether it's questions regarding journalism courses, independent education, debate and negotiation training, or strategic partnerships. Our office network spans from Aceh to Jakarta to ensure we stay close to our audience throughout Indonesia.
Our administration and education team is ready to serve your information needs during operational hours. Please contact the office closest to your location or send an inquiry via the available form.
Monday – Friday
09:00 – 18:00 WIB
Less than 48 working hours for every incoming message
Indonesian for all official communication channels
Four Operational Offices in Three Regions
Each office has a different function — from curriculum coordination to digital media monitoring and bridging district-level issues. Choose the office that suits your needs.
PT. MEDIA SUARA ACEH
Handles strategic coordination and main curriculum development. Invites educational partners and government agencies to discuss media literacy projects.
PT. MEDIA ACEH ONLINE
Focuses on digital media dynamics and daily online content management which serves as the basis for many case studies at LihatAku Media. Actively monitors social media trends and citizen journalism.
PT. MEDIA LOKAL ACEH
Our bridge to issues at the district level and rural communities, ensuring the curriculum remains inclusive and relevant for local journalists.
PT. Media Abbasy Ehsan
Our presence in the Capital City ensures that LihatAku Media remains aligned with national press policies and communication industry developments at the central level.
Head Office Location in Aceh Besar
The head office of PT. MEDIA SUARA ACEH is located on the main Banda Aceh–Medan road, easily accessible from the city center and surrounding areas. Visits for curriculum consultation should be scheduled in advance by phone.
Choose the Channel That Suits Your Needs
Every inquiry has a fastest route. Use the guide below so your message reaches the right team and receives a response as expected.
For technical questions regarding course accounts, video access difficulties, or certificate delivery, contact our support team via the dedicated participant WhatsApp channel. We are ready to help you overcome technical obstacles so that your learning process is not interrupted.
Support services are available from 09:00 to 17:00 WIB every working day. We recommend including your participant ID so that the checking process can be carried out faster by our team.
Send Inquiries Directly to Our Team
Fill out the form on the side for questions about courses, registration, cooperation, or feedback. Our team will read every message and respond within less than 48 working hours.
For debate and negotiation course questions, include the topic or material you want to learn.
For independent education consultation, mention your educational background so we can provide the right recommendations.
For complaints, explain the incident in detail so the investigation can proceed accurately.
Things Frequently Asked Before Contacting Us
Some quick answers to frequently asked questions. If your question is not listed here, please send it via the form above.
How long is the response time for messages sent?
We are committed to responding to every message within less than 48 working hours. Messages received on Friday or the weekend will be followed up on the next working day.
Which office should I contact for course questions?
Untuk pertanyaan mengenai kursus — termasuk debat, negosiasi, dan pendidikan mandiri — hubungi kantor pusat PT. MEDIA SUARA ACEH di +6285260952270. Tim edukasi di kantor ini menangani seluruh koordinasi kurikulum.
Can I visit the office without an appointment?
Direct visits are welcome, but it is better to schedule them in advance by phone. This ensures that relevant staff are available and you get adequate discussion time.
How do I file a complaint about content or staff behavior?
Report via the contact form above by selecting the "Complaint Submission" topic, or send an email directly to one of our official addresses. We guarantee the confidentiality of the reporter's identity and conduct a fair internal investigation.
Does LihatAku Media provide training outside of Aceh?
Yes. Through our national representative in Jakarta and in-house training services, we can come to your location or organize training online. Contact the curriculum consultation team to discuss schedules and material needs.
Not Sure Where to Start?
Explore our course catalog to find a program that suits your learning goals, or learn more about the LihatAku Media platform and our journalistic education mission.